Supermarket Accident Claims

Injured in a Supermarket? Start Your Claim

If you've been injured in a supermarket due to unsafe conditions — such as wet floors, loose mats, faulty trolleys, or poorly stacked shelves — you could be entitled to compensation.

Speak to our expert team:

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0 mins

The time it takes to submit your personal injury claim

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Day Cancellation Period

0 %

of claims settled in under
6 months

Receive a complimentary claim assessment by filling out the form.

Our dedicated team will reach out to you promptly to discuss your case and provide the support you need.

Start Your Claim

Our team of supermarket accident specialists are here to help

We understand the challenges of supermarket accidents, and our seasoned specialists at Grayson May are here to simplify the claims process for you. We're dedicated to helping you receive the maximum compensation you deserve, whether you slipped in Tesco, tripped in Aldi, or were hit by falling stock in Asda.

Types of Supermarket Accidents:

Types of Injuries:

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Our Promise to You as supermarket accident specialists

Rest assured, our support is 100% on a no-win, no-fee basis.

This means you don't pay any fee until you've received the compensation you're entitled to. Your peace of mind and financial well-being are our top priorities.

Why choose us for your supermarket accident claim

Why Trust Us?

Experienced Specialists

Our team consists of seasoned professionals with extensive experience in handling road traffic accident claims.

Proven Track
Record

We've successfully helped numerous clients secure the compensation they deserve, earning their trust and satisfaction.

Personalised
Support

We understand that every case is unique. That's why we tailor our approach to suit your individual needs and circumstances.

Quick off
the mark

We are available 24/7 and in most cases can have your claim processed within 3 hours.

Transparent
Process

We believe in open communication & transparency throughout the entire claims process, keeping you informed & empowered every step of the way.

Long cancellation Period

90 days instead of the standard 14-day cooling-off period.

Don't Delay, Act Now:

Don't let the opportunity to claim the compensation you deserve slip away. Contact us today for your free claim assessment and take the first step towards securing your financial future

For a free consultation from our supermarket claims experts,

Simply call us on 0800 999 6668 or complete our enquiry form and one of our team will call you back the same day.

Effortless Claim Process

We've streamlined the entire claims process to make it as simple as possible for you. Sit back and relax while we handle all the heavy lifting!

1. Your own dedicated claim adviser

2. A friendly & professional service

3. Honest & practical advice

4. Help filling in forms

5. Step-by-step guidance

6. Regular updates

7. A UK-based service – no foreign call centres

8. No computerised
call messages

9. As quick a settlement as possible

Start Your Supermarket Injury Claim Today

Complete the form here to start your supermarket accident claim today. We aim to get back to you within hours of submission and guide you through the process.

OR Speak to an advisor

Start Your Claim Today

Frequently Asked Questions

  • If you're involved in a supermarket accident, it's crucial to take specific steps to protect your health and any potential claim:

    1. Prioritise Your Safety and Seek Medical Attention: Your well-being comes first. If you are injured, seek immediate medical attention, either from on-site first-aiders, by calling emergency services, or by visiting a GP or A&E. Keep records of all medical assessments and treatments.
       
    2. Report the Incident to Store Management: Inform a member of staff or the store manager about the accident as soon as it's safe to do so. Ensure an official accident report is completed, and ask for a copy or at least the incident reference number.
    3. Gather Evidence at the Scene: If possible and safe, take photos or videos of the accident scene, including the hazard that caused it (e.g., wet floor, spilled item, broken shelving). Note the time, date, and location. If there are witnesses, ask for their contact details.
    4. Do Not Admit Fault or Accept Offers: Avoid admitting fault or signing anything that might waive your rights. Do not accept any immediate offers of compensation from the supermarket without first seeking independent legal advice.
       
    5. Seek Expert Legal Advice: Contact a specialist claims management company or solicitor as soon as possible. They can assess your case, advise you on your eligibility for compensation, and guide you through the claims process.
       
  • Free consultation call

The first step is to contact Grayson May and speak to our expert claims advisors, for free, on 0800 999 6668, or by submitting the online form.

  • Gather evidence

We will gather any further evidence to support your claim, including writing to witnesses, obtaining more information from you, arrange to obtain copies of your medical records and gather information on your accident, to work out who’s responsible for your injuries.

  • Assess your injuries/losses

The aim of a compensation claim is twofold;

Physical/ Mental Injuries

Firstly, to compensate you for your injuries. This is known as “general damages”. The amount will depend on the nature, extent and longevity of those injuries. In simple terms, the more serious the injuries, the more they will be worth.

Financial Losses

Secondly, to compensate you for your financial losses. These are known as “special damages” and the law aims to put an injured person back in the financial position they would have been in, had the accident not happened. Examples of special damages include: Past, ongoing or future loss of earnings and care or “domestic assistance” by friends or family. Private medical treatment or expenses, or miscellaneous expenses such as parking or travel costs, to clothing or items damaged in an accident, to painkillers, and almost anything else, as long as the expense arises due to the accident.

  • Arrange medical care and rehabilitation

To understand the full implications of your injuries and to get you the best compensation, a medical report is essential. We will arrange this with an independent medical expert. Often, in more complex cases (£25,000+) we may need more than one medical report. We’ll also identify any rehabilitation needs you might have and help you to access the support you need.

  • Negotiation

Ideally neither party wants cases to go to court, so usually a couple of rounds of negotiations may be undertaken between your solicitor and the defendant’s solicitors. We will attempt to get you the maximum compensation, in the shortest possible time.

  • Compensation payment

Once your claim has settled, we will send you a cheque or pay your compensation into your bank account, once it is received by the solicitors, which is usually within 21 days of settlement being agreed.

This is measured on a number of factors and therefore difficult to estimate. Once you have spoken to one of our expert solicitors and they have assessed your personal injury claim they will be able to provide an estimate as to how much compensation you should receive. Please remember, each claim for compensation is dealt with individually and on its own merits.

Contact us by telephone or simply complete our online enquiry form for an immediate assessment of your claim for compensation.

  • Sprains and strains (e.g., ankles, wrists, knees, back, neck)
  • Fractures/Broken bones (e.g., wrists, ankles, hips, ribs)
  • Cuts and lacerations
  • Bruises and contusions
  • Head injuries (e.g., concussion, cuts to the scalp, facial injuries)
  • Soft tissue injuries (e.g., muscle tears, ligament damage)
  • Back and spinal injuries (e.g., slipped discs, nerve damage)
  • Neck injuries (e.g., whiplash)
  • Dislocations
  • Dental injuries
  • Psychological trauma (e.g., anxiety, shock, PTSD)

You have three years from the date of the accident to claim for compensation. However, if you were a child or under the age of eighteen you will have until three years after your eighteenth birthday in which to make a claim for personal injury.

Even if you believe that you are partly to blame due to your own actions resulting in your injuries then you may still be entitled to claim for compensation. If you can show that the other party was at least partially responsible for causing your injuries then you will most certainly be able to claim.

It is difficult to give a clear estimate as every case depends on a number of different circumstances. This is why we do not just provide you with an expert solicitor but a dedicated personal file handler who will manage your case through to completion advising all the steps and progress of your claim.

Contact

Address

Grayson May is a trading style of Claim 500 Ltd. Claim 500 Ltd is Authorised and Regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities. Our registration is recorded on the website register https://register.fca.org.uk

Reference number: 837328
Registered Company Number: 06630202.

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